TIMEREWARDS SOFTWARE: PRIVACY POLICY

 

We at TimeRewards Software, Inc. (“TimeRewards Software”), are committed to protecting the privacy of customers and users of our services and users of our Web site. We have therefore created this policy statement (the “Policy”) to explain our privacy practices and procedures, including:

We believe that you should know what information we collect from you, as well as understand how we use, disclose, and protect that information. We believe that you should be able to communicate with us easily to limit the disclosure of any of your personally identifiable information, where practicable, and to address any questions or concerns that you may have. And we will not disclose information to unaffiliated third parties without your consent or as otherwise provided in this Policy.

TimeRewards Software will revise and update this Policy as TimeRewards Software changes its practices, adds new services, or changes existing services. You should refer back to this page for the latest information.

This Policy applies to TimeRewards Software’s services and its Web site

By purchasing, subscribing to, or using TimeRewards Software’s services or using TimeRewards Software’s Web site, you agree to the terms and conditions set forth in this Policy. For other terms and conditions that govern your use of TimeRewards Software’s services and its Web Site, please review our Terms of Use.

1. INFORMATION WE COLLECT

We collect a variety of personally identifiable information about users of our services and visitors to our Web site in order to ensure an enjoyable user experience and seamless communications. When we use the term “personally identifiable information,” we mean information that is directly associated with, or could be used to identify, a specific person. Such information includes a name, address, telephone number, e mail address, or information about activities directly linked to that person which would permit the physical or online contacting of that person.

Our definition of personally identifiable information does not include “aggregate information”—data we collect about a group or category of services or users or customers and from which individual user or customer identities have been removed.

We collect the following types of personally identifiable information through use of our Web site and telephone calls to TimeRewards Software customer service:

  • Information You Give Us: We collect information you give us—such as your name, billing address, telephone number, e-mail address, and/or credit card number—whe you purchase or use a service, participate in a promotion, or register with us in the “Preferences” section on our Web site.

  • Information We Collect Automatically: We automatically collect certain types of information whenever you interact with us. For example, when you visit TimeRewards Software’s Web site, our systems automatically provide us with your IP address to tell us what type of Web browser you use. When you visit TimeRewards Software’s Web site by clicking an advertisement on a third-party Web site, TimeRewards Software automatically collects information about the Web site you were visiting when you clicked on TimeRewards Software’s advertisement, including the IP address of the Web site and the date and time that you clicked on TimeRewards Software’s advertisement.

  • Information We Obtain from Other Sources: We may obtain information about you from outside sources and add it to, or combine it with, your personally identifiable information, including information such as:

    • Credit information, which allows us to complete transactions for the purchase of TimeRewards Software services, and

    • To see how we use, disclose, and protect the personally identifiable information that we collect, please review the rest of this Policy.

2. OUR USE OF PERSONALLY IDENTIFIABLE INFORMATION

Our Internal Use: In general, we use personally identifiable information to serve our existing and prospective customers and to enhance and extend our customer relationships. By understanding how you use our services and our Web site, we are able to customize and personalize our interactions with you. More specifically:

  • We use personally identifiable information for billing purposes, to provide services or complete transactions you have requested, to anticipate and resolve problems with your services, and to create and inform you of products or services from TimeRewards Software or others that better meet your needs.

  • TimeRewards Software uses e-mail, telemarketing, and direct mail to inform you about TimeRewards Software products or services we think will interest you.

While you may choose not to receive marketing information from us, you will continue to receive bills, customer service-related notifications, and other similar information from us electronically or otherwise.

Our Customer Surveys: Periodically, you may be able to participate in our surveys to help us improve our services. Any personally identifiable information that we may collect from you in a survey will be used internally by TimeRewards Software. And unless otherwise explained in the instructions for a particular customer survey, any personally identifiable information you provide to us for purposes of that survey will be used in accordance with this Policy.

Third-Party Use: Will not disclose personally identifiable information to any Third Party expect for Customer Surveys. In case a Third Party is used to conduct a customer survey, TimeRewards Software will ensure that their Privacy Policy ensures that they will not disclose this information to any Third Party

3. OUR USE OF “COOKIES”

TimeRewards Software uses “cookies” to enhance your use of our Web site. “Cookies” are small text files placed on your computer’s hard drive by a Web site when you visit that Web site. These files identify your computer and record your preferences and other data about your visit to a Web site so that when you return to that site, the site operator knows who you are and can personalize your visit. For example, cookies enable a Web site shopping cart to function so that you only have to check out once. Consequently, cookies are often tied to the use of personally identifiable information while using our Web site. If you choose not to accept the use of cookies, your use of our Web site may be impaired.

  • Cookies allow us to do the following:

  • Complete transactions you have requested;

  • Collect information to determine which services and sections of our Web site are most and least popular;

  • Personalize our Web site and make recommendations to you based on services you have used in the past; and

  • Improve the ease of use of our Web site

We do not use cookies to store credit card information. TimeRewards Software does, however, use cookies to store login information (including passwords) for customers who choose the option of storing such information on their computers.

We also use a session-based cookie to maintain continuity of navigation for you when viewing our Web site during a particular on-line session. After closing the browser, the session cookie simply terminates; it is not stored on your computer’s hard drive thereafter.

You can enable cookies by doing the following:

  • Internet Explorer: On your task bar menu, select “Tools” and “Internet Options.” Then select the “Privacy” tab. Move the slider to any setting other than “High” or “Block All Cookies.” Then click “OK.”

  • Mozilla Firefox: On your task bar menu, select “Tools” and “Options.” Select the “Privacy” tab and place a tick mark in the box for “Accept Cookies from Sites.” Then click “OK.”

  • Netscape Navigator/Communicator: On your task bar menu, select “Edit” and “Preferences.” Select “Advanced” and click “Accept All Cookies.” Then click “OK.”

  • Apple Safari: On your task bar menu, select “Edit” and “Preferences.” Select “Cookies” and then select “Always” in the “Accept Cookies” section.

  • Google Chrome: Click the “Tools” menu to the right of the address bar and select “Options.” Click on the “Under the Hood” tab, and scroll down to the “Cookie settings:” section. In the drop-down menu, select “Allow all cookies.” Then click “Close.”

4. ENFORCEMENT

TimeRewards Software regularly reviews its compliance with this Privacy Policy. Please contact us with any questions or concerns regarding this Privacy Policy or TimeRewards Software’s treatment of personal information. When we receive formal written complaints, it is TimeRewards Software’s policy to contact the complaining customer or user regarding his or her concerns.

5. UPDATING OF OUR POLICY

TimeRewards Software will revise or update this Policy if our practices change, as we change existing services, add new services, or develop better ways to inform you of services we think will interest you. You should refer back to this page for the latest information and the effective date of any changes.

6. CONTACTING US

If you have any questions, comments or concerns about this Policy, please e-mail us at
support@timerewards.com, or call us at 1 (800) 631-1365. Or you can write to us at:

TimeRewards Software, Inc.

9600 Great Hills Trail

Suite 150W

Austin, TX 78759

 

TimeRewards Software is committed to the policies set forth in this Policy.

Effective Date: 21 Dec. 2009